Mrs. Francoise E-Commerce Sales Policy
Welcome to Mrs. Francoise, where style, sustainability, and customer satisfaction are at the heart of everything we do! We're thrilled to have you in our fashion family. Here's everything you need to know about our sales, returns, and how we create a one-of-a-kind experience for you.
🌍 Made on Demand, Just for You!
At Mrs. Francoise, all our garments are crafted on demand to ensure we’re only producing what’s needed, helping us minimize waste and contribute to a more sustainable world. Each piece you order is made just for you, ensuring a perfect match to your style and preferences.
👗 The Tailored Experience
Sizing is never a worry at Mrs. Francoise! Once you place your order, our amazing customer service team will reach out to you for a few quick measurements. This way, we ensure that every item is tailored to your specific body, providing a perfect fit, every time.
No more guessing sizes or stress over fitting—our goal is to create pieces that make you feel confident and fabulous!
✨ Returns Made Easy
We want you to love what you ordered, but we also understand that things may not always go as expected. If you encounter any issues, we’re here to help! Please follow these simple steps to start the return process:
Returns Accepted:
We accept returns within 14 days of receiving your order, but only in the event of an error on our part (such as a sizing mistake or a defective product).
Condition Matters:
For returns to be eligible, the item must be unworn, unwashed, and still have the original tags attached.
Return Shipping Costs:
Return shipping is the responsibility of the customer and is non-refundable.
Fit Issues:
Since all our garments are made specifically for you and on your body measurements, we cannot accept returns based on fit issues unless the mistake is on our end.
💖 Your Satisfaction is Our Priority!
We’re dedicated to providing you with a seamless shopping experience. If you have any concerns or questions, our friendly customer service team is always here to help. Feel free to reach out at francoise@mrsfrancoise.com.
Thank you for supporting sustainable fashion and for being a part of our Mrs. Francoise family! We look forward to creating something beautiful just for you. Happy shopping!