All Mrs. Francoise garments are Made in Italy and shipped directly to you. Our garments are Made-on-Demand and we support the Slow Fashion movement. This philosophy allows us to waste less, not produce any excess inventory, avoid over ordering fabrics. We hope you appreciate the beauty of unique-scale items.

In case you would like to purchase from a country to which we do not ship, please contact us via email to francoise@mrsfrancoise.com.

Domestic Shipping

How much does shipping cost in Italy?

For deliveries within Italy, the shipping fee is set at 20 €.

How long does shipping take?

All Mrs. Francoise pieces are made by hand and by order at the Atelier in Torino, Italy. Your order will arrive to your home (or shipping address indicated on the order) within approximately 10-15 business days from purchase. This time frame can vary (won’t go over 3 weeks) and if it does it will be communicated to you via email by one of our personal shoppers.

International Shipping

How much does international shipping cost?

We offer a flat shipping fee of 50/70 Euro will be applied at checkout.

How long does International shipping take?

We currently offer DHL Express for international orders which typically takes up to 4 business days. Our company is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser.

Please mind as fees are not refundable, so are the items that do not get picked up. Please check with your local customs office about rules and regulations that may apply to you.

A helpful link to calculate how much you will be charged for customs depending on your country is dutycalculator.com.

Please note, however, even with these shipping methods, transit times may vary due to customs delays.

If you’re having trouble with your order, please don’t hesitate to contact us. Duty Fees will not be refunded on returns for this shipping method.